What to do if you accept the claim

Complete your Notice of Acceptance of Liability form

If you accept or agree with the claim made against you, you must fill out the Notice of Acceptance of Liability form. This form states that you are accepting the claim against you.

When accepting the claim against you, your options are to:

  • Pay the claim amount in full.
  • Pay the full claim amount in instalments.
  • Offer a repair or replacement.

Once you have completed the Notice of Acceptance of Liability, you must return it to the small claims registrar. You can do this by post or by visiting the court office the claim was sent from.

If you have agreed to pay the claim amount in full or instalments, you can pay by:

  • A cheque(s) made payable to the claimant. You must send the cheque(s) to the small claims registrar who will forward it to the claimant.
  • Make direct payment(s) to the card that the good or service was purchased with.
  • If you have the claimants bank details, by bank transfer(s).

If you agreed to offer a repair or replacement you should contact the small claims registrar to arrange this.

The small claims registrar will send a copy of the Notice of Acceptance of Liability to the claimant (person who made the application) and provide details of the agreed arrangement.

Once the payment has been made in full or a repair or replacement complete, the small claims registrar will mark the case as closed.